SunarOneReturns & credit notes
Who can use thisOwnerManagerCashier
When a customer brings something back, you record a return against the original invoice. SunarOne turns it into a proper GST credit note and puts everything right for you.
Record a return
- Open the original bill from Sales.
- Choose to return items and pick the quantities being returned.
- Choose how the money is handled — refunded (cash/UPI) or set against the customer’s balance — and confirm.
What happens automatically:
- A credit note is created for the returned value (a proportional slice of the original invoice’s lines, so the tax is exact).
- Stock is restored — for batch-tracked items it goes back to the correct batch.
- Your accounting and GST reports net the credit note against the sale, so GSTR-1 and GSTR-3B stay correct.
- The customer’s balance is adjusted if the sale was on credit.
Find credit notes
All credit notes are listed under Credit Notes in the sidebar, showing the refund mode and date. You can also see a sale’s credit notes inside its invoice detail.
Corrections are new records, never edits
SunarOne never edits a past sale in place — a return is a new credit-note record. This keeps a clean, auditable trail of exactly what was sold and what came back.